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Privacy
Policy
Please read this
privacy statement carefully before accessing or using the website You accept to
be legally bound by these terms outlined in this policy and the other terms and
conditions incorporated in reference. If you don’t agree to all these
terms don’t use the website.
PRIVACY POLICY
1. Purpose:
1.1. This
policy on privacy (“Privacy policy”) is applicable to the usage of
the domain name https http:/http://www.oncokart.com/ www.oncokart.com/, an
internet website (“Website”) along with oncokart the mobile
application (“App”) that is operated and owned by Oncoeasy Healthtech
Pvt Ltd, which is a legal entity that has been incorporated pursuant to the
provisions of the Companies Act, having the registered address of Shop no 42, main market, Nehru Nagar New Delhi-110065 (“www.oncokart.com”
or “We” or “Us” or “Our” or “Company”).
1.2. www.oncokart.com
is available only to individuals who have signed up to these Terms of Service
and Privacy Policy following the proper registration following the process that
is set by www.oncokart.com from time to time, and those Terms of Usage, along
alongside the Privacy Policy that govern your use and purchase of the services
and products that you purchase from www.oncokart.com are legally binding
agreement that is between yourself (“You” (also known as
“Your” or “Customer” or “User” or
“Caregiver”) and www.oncokart.com.
1.3. We
have put in place reasonable security procedures and practices that are in line
with the assets that are protected by information and also how we conduct
business. Although we strive to provide security in line with standards of
the industry, due to the inherent vulnerability that exist on the Internet, we
can’t guarantee or warrant the security of any information sent to us by you.
1.4. This
Privacy Policy will apply when using the Website/App by every user. As
such, a requirement for every User’s use or accessing the App/Website as well
as to other services offered by www.oncokart.com for Users is that they agree
to the Privacy Policy. Each User must study and comprehend the rules that
are contained in this policy prior to submitting any sensitive Personal Data or
other information to www.oncokart.com in violation of which they must quit the
site or app immediately.
1.5. This
Privacy Policy is issued in accordance with the Information Technology Act,
2000 and the guidelines, rules, regulations and other clarifications that are
formulated thereunder, which include the IT (Reasonable Security Principles,
Procedures and Personal Data and Information) Rules, 2011.
1.6. The
aim of this privacy statement is to inform you the types of personal
information we collect through the visit(s) at our website and the ways we
safeguard the information you supply to us while using our website. You
can rest assured that www.oncokart.com will process the data in a manner that
is responsible and judiciously and only in line the privacy policy.
1.7. This
Privacy Policy takes effect April 1st 2021.
1.8. Any
information you submit for www.oncokart.com are subject to our Privacy Policy.
2. User
Consent:
2.1. When
you access the Website/App, and submitting any details to www.oncokart.com or
make use of the products and services offered on the App or Website, you agree
to adhere to the Privacy Policy.
2.2. As
part of the services, we offer to our customers, we may require to send
periodic messages to you, including email messages for transactions and
administrative messages by email or notifications that are posted on the
website or other channels accessible, including text messages or other forms of
communication. While we prefer communicating with our users via email,
when it may be necessary You agree to receive our calls, SMS and WhatsApp in
connection with your order or request on www.oncokart.com.
2.3. We may
occasionally send out emails with information about brand new items, exclusive
deals or other relevant information that You might find informative and useful
as well. If you don’t want to receive promotional emails from Us You can at
any point decide to opt-out of receiving www.oncokart.com newsletters that
promote our products and services. To opt out of our newsletters, follow
the steps provided on the bottom of the e-newsletter
2.4. You
are required to supply us with accurate and up-to-date information about
yourself. This will enable us to contact you in additional correspondence
regarding your purchase at www.oncokart.com We do not take responsibility for
any incorrect information you provide to us This could impact Your shopping
experience on our website or app.
2.5. If at
any point you wish to view to, edit, or erase any information on your account
on www.oncokart.com you can access it by clicking “My Profile” tab ,
and then you can review or alter your personal information to the way you would
like to have it.
2.6. www.oncokart.com
may, in the future, ask for additional optional information from you to
customize the Website/App in order to provide personalised services to our
users.
3. Personal
Information collected by www.oncokart.com:
3.1. We do
not automatically gather personal information about you.
3.2. We
collect personal information from you only if:
- If you’re a new user When
you sign up/create account, place an order you can upload your record at
www.oncokart.com;
- As an existing customer,
after you have updated your profile, you will be able to do so on www.oncokart.com;
- When you sign-up for
electronic newsletters at www.oncokart.com;
- If you are using the
Refer & Earn programme, contact Us to submit your testimonials to www.oncokart.com.
3.3. When
you use the App or Website, we can gather the following data from you:
- Name
- User ID
- Email address
- Addresses for
billing/shipping (including the country, as well as ZIP/postal code)
- Gender
- Age
- Number for phone
- The password is chosen by
the User
- Complete financial data
- Other information that
You could give us
3.4. When
you visit our website, we could automatically collect technical information
about your device/computer, such as an IP address for your computer, operating
system, your time-zone as well as browser type and plug-in details due to the
setting of communication protocols that you have set on the Internet.
3.5. www.oncokart.com
may also keep and/or collect information about the history of browsing by the
user, such as information about the web page that the user visited prior to
visiting the site and the Internet Protocol (IP) address of the User’s personal
computer (or an intermediary server that a User uses to access the World Wide
Web), the operating system of the computer and the type of browser the user is
using along with the name of the Internet Service Provider. The Website
makes use of temporary cookies to save certain information (that isn’t
sensitive personal Data or other information) which is utilized to www.oncokart.com
as well as its partners to assist with the administration of the technical
aspects of the website/app for research and development as well as for
administration of the User.
3.6. www.oncokart.com
does not intend to collect any personal information from children.
3.7. If you
visit our website, we may also gather details about the pages you visited, the
website addresses you visit or click on the page, the time you spend on
specific pages, download errors, and pages’ response times. These data
help us understand habits and preferences, and assist to improve our services.
4. Purpose for
Which Your Information May Be Used:
4.1. www.oncokart.com
will retain details of users only to the extent that it is required to provide
services to its users. The information gathered from you can be used for
different legal and business purposes, including, but not limited to the
following:
- Registration of the User
on the Website;
- Processing of the User’s
order or requests, and providing services provided by www.oncokart.com as
well as its affiliated companies, or other service providers from third
parties (including the provision of secure services);
- Making transactions with
Users effectively, and billing the services or products provided;
- The technical
administration and the customization of Website
- Making sure that the
website content is displayed to users effectively;
- The delivery of
customized information and targeted advertisements to the user;
- Improvement of features,
services and features of the Website;
- Research and development,
as well as for user administration (including conducting surveys for
users);
- Non-personally
identifiable information that is exclusively controlled by www.oncokart.com
could be used in aggregated, non-personally identifiable format to conduct
internal research, statistical analysis, and business intelligence which
include the purpose of being able to determine the number of visitors as
well as transactional information and www.oncokart.com could sell or
transfer research, statistics or intelligence information in aggregated or
non-personally identifiable format to affiliates and other third parties;
- Processing requests,
inquiries, complaints or disputes as well as other activities related to
customer care which may arise from the Users who request the Services and
for all related general administration and commercial objectives;
- In the event of a contest
that are conducted by www.oncokart.com in which the user is a participant,
the User Information could be used for the fulfilment of prizes as well as
other aspects of a contest or similar offer;
- Inform us of any changes
to our services or in this Privacy Policy or the Terms of Service to the
Users.
- Verification of the
identity of Users and conduct checks to avoid fraud; and
- Conducting
investigations, enforcing, and settling disputes and complying with the
Terms of Use and Privacy Policy, either by ourselves or through
third-party service providers.
5. With
Whom We Share Your Information:
5.1. We do
not share or rent personal information that you provide us via this Website to
or to third parties for any commercial use. However, we do use trusted
payment service providers on the internet to handle authorization and payment
processing services (for net banking and credit/debit cards
validation). By using our www.oncokart.com service, you agree to our
collection and transmission of your data on our payments service provider
websites and other third private service providers.
5.2. Like
all businesses it is likely that as our business grows and grows, we may sell
or purchase other businesses or assets. In these transactions,
Customer/User information is often among the assets transferred to the
business. In the scenario that www.oncokart.com or a substantial portion
of our assets, are purchased by a third party this information could be among
the assets transferred or purchased by a third party. In such a case, www.oncokart.com
would, to the extent it is feasible oblige the buyer to comply with the
procedures set out in this Privacy Statement. You agree that such
transfers can be made and that any buyer of www.oncokart.com will continue to
use your personal data in accordance with the guidelines stated within this
Privacy Policy.
6. Who Has
Access to Your Information:
6.1. Your
personally identifiable information may be obtained only on a basis of need by
specific www.oncokart.com employees that are authorised to perform the
requested action and they are subject to strict confidentiality requirements.
7. How We
Use Cookies:
7.1. “Cookies”
are small pieces of information placed by a website onto Your
computer/mobile/tablet hard drive. Cookies do not gather any personal data
that is sensitive from you. Cookies are used to collect data on our web
page’s usage, which allows Us to keep your preferences in mind for next
visits. This lets Us to customize Our website in line with your
preferences and preferences, allowing us to provide an enhanced experience for
our customers. You can decide to either accept or deny cookies. Be
aware that if you decline cookies, you may not be able to access our website to
its maximum ability.
8. Links to
Third Party Advertisements:
8.1. The
hyperlinks to advertisements from third parties and websites of third parties
or any third-party electronic communications service (“Third Party
Links”) can be found on the App or Website that are owned by third-party
companies and are not under the control of or affiliated with or associated
with www.oncokart.com unless explicitly stated by the Web site.
8.2. If you
visit any of these Third-Party Links, we suggest you to review the site’s
privacy policies. We are not accountable in the practices or policies
employed by Third-Party Links.
9. Security
Policy
9.1. We
assure you that all Your personal information we collect is safe. www.oncokart.com
is extremely careful to guard our User’s personal information from unauthorized
access, unauthorised use or disclosure, or improper modification. To guard
against unauthorized access, we’ve implemented the most recent standard
security techniques and procedures to secure the data we gather
online. Your personal information is protected and protected by
[encryption information] software, that encrypts every data you input. We
keep the information you provide to us on our computer servers that are located
in a secure setting. Although we have taken important steps to safeguard
your personal data but no organization, including our website or app, is able
to completely remove security risks that are related to your personal information. You
acknowledge you understand that www.oncokart.com is not accountable for any
information that is intercepted through the internet, and you disengage us from
the possibility of any claims that arise out of or in connection with using
intercepted data in any way that is not authorized.
10. Maintain
Confidentiality of Your Prescription:
10.1. We
recognize the importance of confidentiality of the prescription that you send
us to process your order. We take your prescription as confidential
information.
11. Users
Right to Their Personal Information:
11.1. The
information supplied on www.oncokart.com by a User including sensitive personal
data or other information, is provided at the user’s discretion. Users are
able to revoke his consent at any time according to the provisions in this
privacy policy as well as the Terms of Service Please note that a withdrawal of
consent is not retroactive.
11.2. Users
are able to access to, alter, rectify and erase the Personal Information
supplied by them that was voluntary provided by the User and received by www.oncokart.com
in accordance with this Privacy Statement and the Terms of Use. However,
if the user alters their personal data, www.oncokart.com may keep a duplicate
of the information the was originally supplied the website www.oncokart.com
within its archive. If the user wishes to amend or correct their personal
information and preferences, the user can make use of these rights through the
My Profile on the website or app.
11.3. If a
User accidentally provided some personal data in error to www.oncokart.com
prior to having read the Privacy Policy and Terms of Use, and the User does not
accept the way in which this information is collected, maintained or used, such
User is entitled to ask www.oncokart.com to correct the information, by
contacting info@oncokart.com with the required
rectification and stating whether www.oncokart.com retains the personal
information of the User and each User is entitled to demand www.oncokart.com to
erase and destroy all information related to that Users (but not other users)
within its possession.
11.4. If
the user is unable to provide the information or consent for the usage of
personal information, or later decides to withdraw his/her consent to use the
personal data received, www.oncokart.com reserves the right to terminate the
services in connection with the data that was requested.
12. Miscellaneous:
12.1. www.oncokart.com
does not control the websites which are exhibited on its search pages or linked
within its services. Other websites may install their own cookies or file
types on Users’ computers, gather information or request personal Information
from Users who are in which case www.oncokart.com is not responsible for or
responsible. Therefore, www.oncokart.com does not make any representations
about the privacy policies or practices of these third parties or the
conditions of use on the websites mentioned neither does www.oncokart.com
warrant the accuracy, reliability or the quality of information such as text,
data software, sound images, photographs messages, videos or other content that
are available on these websites. www.oncokart.com recommends that users
review the privacy policies of the website.
12.2. www.oncokart.com
shall not be held responsible in any way for the accuracy of the Personal
Information or sensitive personal Data or any other information supplied by the
user to www.oncokart.com. If a User submits any information that is false
or inaccurate, is not current or complete (or becomes false, inaccurate or not
current) or www.oncokart.com has reason to believe that the information is
inaccurate, false, not true or out of date, www.oncokart.com has the right to
suspend or end the account at any time in its absolute discretion.
12.3. www.oncokart.com
shall not be liable for any security breach or for any actions taken by third
parties who receive the Users’ Personal Information or events beyond the
control of www.oncokart.com such as, actions of the government computer
hacking, unauthorised gain access to the computer’s data or storage devices
computer crashes, breach of security or encryption or encryption.
12.4. The
User is accountable for keeping the confidentiality of User’s password and
account access details. The User is responsible for the use of the
password and account of the User regardless of whether they are authorized by
the user. The User must immediately inform www.oncokart.com of any real or
suspected misuse of the password or account.
12.5. www.oncokart.com
will communicate with Users via messages via email, notices on the Website, or
via other methods available via the Service, such as text messages and other
forms of communication. Users can contact www.oncokart.com to correct
their information via email to info@oncokart.com including the rectification needed.
13. Changes
in Privacy Policy:
13.1. www.oncokart.com
may update this Privacy Policy at any time without or without prior
notification. We recommend that you review it regularly to make sure that
you are in agreement with any changes we make. We will do our best to
notify you of significant changes via email or an announcement on the Website,
or a notification on Your Account. It you are responsible to review the
Policy on a regular basis to confirm that you are in agreement to it. Your
continuous use of this Website is deemed as your agreement to any changes made
by us regardless of whether they were not communicated to you via www.oncokart.com
13.2. If a
User is a user of the website or app, such user is hereby granting his/her
acceptance of the revised Policy on Privacy. Policy practices.
14. Contact
Information:
14.1. If
you have any concerns about this Privacy Policy, Please email our customer
service department via info@oncokart.com or call us at +91-8076004052